Legendary Adventure AS
Company No. 821 196 582
Strandvegen 110 A, 9006 Tromsø, Norway
Legendary Adventure AS delivers carefully curated Arctic day tours and multi-day experiences for guests from around the world. Our operations take place in a remote and dynamic environment, where safety, professionalism, and flexibility are essential.
By confirming a booking with Legendary Adventure AS, you acknowledge and accept the following Terms & Conditions.
1. Booking & Payment
Secure Payment
All payments are securely processed via Stripe, a PCI-certified payment provider.
Day Tours
- Full payment is required at the time of booking.
Multi-Day Tours
- Deposit: 25% (non-refundable) due upon booking confirmation
- Final balance: Due no later than 45 days before departure
- Late bookings (within 45 days of departure): Full payment required at booking
All prices are quoted in NOK and include Norwegian VAT, unless otherwise stated.
2. What’s Included
Your booking confirmation clearly outlines what is included in your experience.
Unless explicitly stated, prices do not include:
- Personal expenses (e.g. meals not listed, beverages, gratuities)
- Travel, health, or cancellation insurance
- Transport to or from meeting points, unless specified
3. Changes & Flexibility
Changes by You
Requests for modifications (including name changes) are assessed on a case-by-case basis and may be subject to an administrative fee.
Changes by Us
Due to weather conditions, safety considerations, or operational requirements, Legendary Adventure AS reserves the right to adjust routes, itineraries, departure times, or logistics. Any changes will maintain the overall quality, safety, and character of the experience.
4. Cancellation Policy
Day Tours
- More than 48 hours before tour start: 100% refund
- 48 hours or less before tour start, late arrival, or no-show: No refund
Multi-Day Tours
- More than 45 days before arrival: Refund minus the 25% non-refundable deposit and any non-refundable third-party costs disclosed at booking
- 45 days or less before arrival: Minimum charge of the 25% deposit plus an additional 10% cancellation fee
-Up to 100% of the booking may be non-refundable, depending on partner terms
We will always aim to recover and refund any refundable costs from our partners where possible.
5. No-Show & Late Arrival
A no-show is defined as:
- Failure to arrive at the designated meeting point at the scheduled time
- Failure to board transport
- Failure to participate in the tour for any reason not caused by Legendary Adventure AS
No refunds will be issued for no-shows, late arrivals, missed departures, or failure to follow meeting instructions — for both day tours and multi-day tours.
6. Weather, Safety & Tour Viability
Arctic travel is dependent on rapidly changing weather and environmental conditions.
- If a tour is cancelled by Legendary Adventure AS due to safety concerns, severe weather, or operational reasons, guests will be offered:
-A full refund, or
-An alternative tour or rescheduled date, subject to availability
Minimum Participation
Certain tours require a minimum number of participants. If this minimum is not met, we reserve the right to cancel or reschedule the tour, offering a full refund or suitable alternative.
7. Health, Fitness & Age Requirements
Guests are responsible for ensuring that the booked tour matches their physical ability and fitness level. By booking, you confirm that all participants meet the stated age, health, and fitness requirements.
Please inform us in advance of any medical conditions, dietary needs, or special requirements relevant to the tour.
8. Clothing & Equipment
Guests must wear appropriate clothing and footwear suitable for Arctic conditions. Failure to dress adequately may result in exclusion from parts of the tour for safety reasons, without entitlement to a refund.
9. Wildlife & Natural Phenomena
Sightings of the Northern Lights, wildlife, and other natural phenomena cannot be guaranteed, as they depend entirely on natural and weather-related conditions. No refunds will be issued due to lack of sightings.
10. Guest Behaviour & Responsibility
Legendary Adventure AS reserves the right to refuse service or remove guests whose behaviour:
- Compromises safety
- Disrupts the experience of others
- Violates Norwegian law or local customs
No refunds will be issued in such cases.
11. Personal Belongings
Guests are responsible for their personal belongings at all times. Legendary Adventure AS is not liable for loss, theft, or damage to personal property during the tour.
12. Insurance
We strongly recommend that all guests hold valid travel, medical, and cancellation insurance covering Arctic travel and outdoor activities.
13. Partners & Third-Party Services
We collaborate with trusted local partners, including guides and transport providers. When utilizing third-party services, guests agree to their respective terms. Legendary Adventure AS is not liable for third-party performance or events beyond our control.
14. Data Protection & Privacy
We collect and process personal data (such as names, contact details, and dietary information) solely for the purpose of delivering our services. Data is securely stored, shared only with essential partners, and retained only as required.
By booking on behalf of others, you confirm that you have obtained their consent. Please refer to our Privacy Policy for full details.
15. Photography & Media Use
Photos or videos taken during tours may be used for marketing and promotional purposes. Where required by law, consent will be requested. Guests who do not wish to be photographed must inform the guide at the start of the tour.
16. Extraordinary Events (Force Majeure)
In the event of natural disasters, extreme weather, pandemics, government restrictions, or other unforeseen circumstances beyond our control, Legendary Adventure AS reserves the right to modify, postpone, or cancel tours. Refunds or alternatives will be offered where feasible.
17. Liability Limitation
Participation in our tours involves inherent risks associated with Arctic environments. Legendary Adventure AS’s liability is limited to the value of the booked tour, except where otherwise required by Norwegian law. We are not liable for indirect losses, consequential damages, or delays.
18. Complaints & Disputes
Any concerns should be raised with us as soon as possible. Formal complaints must be submitted within 7 days of the issue.
These Terms & Conditions are governed by Norwegian law, and any disputes shall fall under Norwegian jurisdiction.